Shipping and Returns







UPS Ground

3-5 full business days for in-stock items

12pm CST

Monday – Friday

UPS 2nd Day Air

1-2 full business days for in-stock items

UPS Next Day Air

Following business day for in-stock items

UPS Next Day Air Early


DHL Express

3-5 full business days for in-stock items



Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund of the price of the item(s), excluding the cost to return the shipment. 

However, if the return is a result of our error (you received an incorrect or defective item, etc.), we will cover the return shipping costs.

Custom Jerseys are Final Sale and not eligible for returns or exchanges.

Clearance items are Final Sale and not eligible for returns or exchanges.

Expect to receive your refund within four weeks of giving your package to the return shipping service of your choice. This refund period includes the transit time for us to receive your return from the shipping service (5 to 10 business days), time to process your return once we receive the package (3 to 5 business days), and the amount of time it takes your bank to process the refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number, name, email, and phone number. Please include details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

When shipping returns, please address them to our fulfillment center:







At this time, we are unable to offer any exchanges for returned merchandise. All returned merchandise will be refunded once it’s been received by our warehouse. If you need a different size or color for an item, please start a new transaction in order to secure your items before they sell out.



Orders are fulfilled then shipped 2-3 business days from the time of your order. We unfortunately do not ship on weekends.

PLEASE NOTE:  Some items may take longer than 2-3 business days to fulfill and ship depending on availability. Orders may also be split into multiple shipments depending on product arrival dates. Please refer to product descriptions of each item for more details.

Some items on our site are available for pre-order. The purchase amount is deducted from your card at the time of purchase. Please refer back to the product page for details on anticipated ship date.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Our shipping cut off time is 12pm Monday-Friday. If you choose express shipping on your order, it will not ship out until the following business day.


International Shipping

We can ship to virtually any address in the world. Please note there are restrictions on some products availability to be shipped to international destinations.

International custom fees, duties and taxes are not included in the shipping rates charged to our customers on our website. The customer is responsible for any additional international customs, duties, taxes, or port fees they may incur.

Should the customer choose to abandon their package at customs, DallasMavs.Shop will not assume responsibility for return shipping costs or be able to provide refunds to the customer.