Terms & Conditions - eGift Cards
The Mavs electronic Gift Card (“eGift Card”) is a quick and easy way to send a gift to your favorite MFFL: Mavs Fashionista For Life. You choose the amount, the date you want to send it, then we’ll email it to your inbox of choice, within 24 hours. eGift Cards are available in denominations from $50 to $500 US Dollars regardless of the currency selected on the site.
How to buy an eGift Card? eGift Cards can be purchased online at dallasmavs.shop No Refunds. eGift Cards are final sale and cannot be cancelled, changed, returned or refunded after order has been placed. You may use more than one eGift Card per transaction. eGift Cards
How to redeem an eGift Card? Where to use? eGift Cards can be used online at dallasmavs.shop only. eGift Cards cannot be redeemed in store (including in arena). You can redeem your eGift Card balance online by entering the code in the provided slot at checkout. You cannot redeem an eGift card for cash.
Can you load money on an eGift Card? At this time, you cannot reload money on to an eGift Card. However, you can purchase a new eGift Card.
How to check eGift Card balance? You can check your balance here.
Expiration date on eGift Card? There is no expiration date on the eGift card.
Can you combine eGift Cards or use multiple eGift Cards on one order? Can I use with discounts? Yes, you can combine multiple Dallas Mavs Shop eGift Cards. However, you cannot combine the eGift Cards with any other Dallas Mavericks Gift card (non-eGift card, Mavs Hangar arena gift card), or any gift card received from other Mavs departments (i.e. gift cards received from ticket refunds or platinum accounts), regardless of where it was received.
All other questions regarding eGift Cards please contact our customer service team at firstname.lastname@example.org, or our phone line at 214-647-8550. Customer Service hours are Monday-Friday, 9am-5pm CST. If emailing or calling outside of our business hours, please leave a message with your name, order number, and the best telephone number to reach you (US only). We will get back to you during our next business day.